1. Processing Time
- Orders are typically processed within 1-2 business days from the time they are placed. Orders are processed Monday through Friday, excluding holidays.
- Please allow additional time for processing during peak periods, such as holidays or special promotions.
2. Shipping Methods
We offer various shipping methods to meet your needs. The available shipping options will be presented at checkout. Shipping options may include:
- Standard Shipping (3-7 business days)
- Expedited Shipping (1-3 business days)
- Overnight Shipping (1 business day)
Shipping costs will vary depending on your location, the weight and size of the order, and the shipping method selected.
3. Shipping Locations
- We currently ship to U.S. domestic addresses. We do not offer international shipping at this time.
- We only ship to valid residential or commercial addresses. Please make sure to provide a correct and complete shipping address during checkout to avoid delays.
4. Shipping Charges
- Shipping charges will be calculated at checkout based on your delivery location, shipping method, and the weight/size of your order.
- Free shipping may be offered during certain promotions or for orders above a specified amount. Please refer to promotional terms for eligibility.
5. Order Tracking
- Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your order.
- Please allow up to 24 hours for tracking information to be updated by the carrier.
6. Delivery Timeframes
- Delivery times vary depending on the shipping method and destination. Please note that delivery times are estimates and may be affected by factors such as weather, carrier delays, or public holidays.
- Regal Style Boutique is not responsible for any delays caused by third-party shipping carriers or unforeseen circumstances.
7. Undelivered or Lost Packages
- If your package is undelivered or lost, please contact the carrier using the tracking information provided. Regal Style Boutique is not responsible for lost or stolen packages once the carrier has confirmed delivery.
- If you believe your package is lost or undelivered, please contact us as soon as possible, and we will assist you in filing a claim with the carrier if necessary.
8. Address Errors
- We are not responsible for delays or non-delivery of orders due to incorrect or incomplete shipping addresses. Please double-check your shipping details before completing your purchase to ensure accuracy.
9. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 7 days of delivery. We will assist you in resolving the issue by offering a replacement or refund. Please refer to our Return and Refund Policy for further details.
10. Contact Us
If you have any questions regarding our shipping policy or need assistance with your order, feel free to contact our customer support team:
📧 Email: Contact@regalstyleboutique.com
📞 Phone: (410) 922-6384
